None of Smarty Ears use cloud basis backup in order to protect sensitive student information, however we have implemented a secure way to avoid you losing data in case of an accident or to transfer data between devices. All of the Smarty Ears apps come with the ability to back up and restore data using a secure offline protocole that is native to iTunes and iOS apps.
The backup and restore data has two purposes:
1. When you buy a new iPad you can use it to transfer data entered on iPad #1 to iPad #2 or,
2. If you are about to install a new iOS update or need to restore your iPad or the app for any reason.
The backup/restore functions have several steps that must be performed by the user BEFORE any problems occur.
We highly recommend that you get in the habit of backing up your data to the computer, especially when you have a large amount of data on your iPad to gel prevent accident data loss. Too often we receive emails from users that had students accidentally delete an app, or they have accidentally deleted an app themselves and have lost ALL the data with over 50 students on it. Please know that once this happens there is NOT WAY to restore the lost data, you can always restore the data if you have backed it up BEFORE the accident happens NOT AFTER.
We do understand that accidents happen, and there are several ways to prevent it, such as activating the restrictions that prevent accidental deletion of apps on your device. You can read the post by GeekSLP on the article called ” Did you know you could lose everything on your iPad?“
Let’s get to the point and teach you how to backup and restore the data on your iPad which is why you are here! Right? We have are a step-by-step video to guide you along. The video demonstrates an app called ” ATEVAL2GO” however, the process is the same for everyone of our apps. Make sure to follow each step to avoid any problems.
How to backup and restore ATEval2Go from iTunes by Barbara Fernandes from Smarty Ears on Vimeo.