Welcome to Smarty Ears, your trusted partner in special education technology solutions. Founded in 2009, Smarty Ears has been at the forefront of innovation, committed to enriching the lives of individuals with learning and communication challenges. Our portfolio spans over 40 mobile applications and an online platform, each designed to meet a variety of speech, language, literacy, and communication needs.
Led by our founder and CEO, Barbara Fernandes, we are a mission-driven organization with a strong commitment to privacy and data security. Our applications and online platforms are used by professionals, educators, and families across 127 countries, and we take our responsibility to protect your personal information seriously.
We are committed to respecting the privacy of all our users and complying with applicable privacy laws. Some of our mobile applications offer the option to collect and store personal information like names and photos to set up and personalize a child’s profile. This feature is optional and not required to use the app.
In addition, some of our screener and assessment apps may prompt users, typically adults, to enter a child’s date of birth. This information allows the app to calculate and compare the child’s performance to a database, offering tailored content based on the child’s age.
It’s important to note that:
Additionally, our apps offer the ability to contact our support team directly through the app. When you use this feature, the following information may automatically be included in the email to assist us in providing targeted support:
When you interact with our website, we may collect information that you voluntarily provide to us. This can include:
We may also collect non-personal information for analytics and service improvement, such as:
This information is used strictly for enhancing user experience and optimizing our services.
Smarty Ears places a high priority on protecting the privacy of children. Our apps are designed to be used under the supervision of adults, including professionals and parents. While some apps offer the option to collect names and photos to personalize a child’s profile, these features are entirely optional. Any data collected is stored solely on the device and is not transmitted to Smarty Ears or any third parties.
We encourage parents and guardians to be actively involved in their children’s online activities. Our apps do not offer in-app purchases, advertisements, or any features that would allow a child to disclose personal information.
The personal information collected, either from our apps or website, is used exclusively for the functionality of our services. For example, in our assessment apps, a child’s date of birth is used to provide age-appropriate content and to generate reports that can aid professionals in their work.
All collected data is intended to improve the user experience and to provide professionals, educators, and parents with valuable insights. None of the information collected is used for advertising purposes or shared with third-party companies.
When you contact our support team directly through our apps, the automatically included information (device type, model, operating system, etc.) helps us in diagnosing issues and providing effective support. This data is solely used for the purpose of improving your support experience and is not used for advertising or shared with third parties.
Many Smarty Ears applications include the functionality to access the Internet or social media platforms through various buttons within our apps. These features are protected by adult-only access mechanisms, in compliance with Apple’s guidelines, to ensure that they are not misused by children.
Any personal information collected by our mobile applications, such as names, photos, and dates of birth, is stored locally on your device. This data is not transmitted to Smarty Ears servers or to any third-party services. Furthermore, this data is not uploaded to iCloud or any other cloud storage services. Our aim is to provide a secure environment where your data remains under your control.
The safety and integrity of your personal information are of the utmost importance to Smarty Ears. Our iOS applications are developed in accordance with Apple’s stringent security guidelines to ensure data protection. Here are some of the key security features we implement:
Local Storage: All personal data collected by our applications, including names, photos, and dates of birth, is stored locally on your device. This eliminates the risks associated with data transmission and cloud storage.
Data Isolation: Each application operates within its own secure environment, ensuring that data is not accessible by other applications on your device.
Adult-Only Access to External Links: Any functionality that allows access to the internet or social media platforms is protected by adult-only access mechanisms, as per Apple’s guidelines.
No Cloud Sync: To maximize data control, our applications do not upload any personal information to iCloud or any other cloud storage service.
Optional Data Collection: Personalization features that collect names and photos are entirely optional, providing users with the freedom to decide how much information to input.
App Store Compliance: All our applications undergo rigorous security checks during the App Store review process to ensure they meet Apple’s high standards for data protection and privacy.
By adhering to these measures, we strive to provide a secure and reliable environment for all users.
At Smarty Ears, we take your privacy seriously. We do not share, sell, or disclose your personal information to third parties. All data collected by our mobile applications is stored locally on your device and is not transmitted to external servers or parties. This includes names, photos, and dates of birth. Our commitment to your privacy extends to our website interactions, where personal information is used solely for improving our services and enhancing user experience.
While it is our policy to protect your personal information, there may be circumstances where we are legally obligated to disclose such information. These instances include but are not limited to:
In such cases, we will take all reasonable steps to notify you of these requirements unless prohibited by law.
Our services are accessible to users around the world. By using our services, you acknowledge that your information may be processed and stored in countries other than your own, including the United States, which may have different data protection laws.
We strive to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Children’s Online Privacy Protection Act (COPPA). If you have any concerns about your data rights under these regulations, please contact us at [your contact information].